frozen screen

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8 years 7 months ago #4398 by MsFis
frozen screen was created by MsFis
I have found your app to be excellent, however I have hit a glitch. I opted to send some information by message, from memory. I now have an empty white screen over the top of idoceo. I can see idoceo at the sides of the screen, but can't access it. The screen stays blank and I can't seem to remove it. Hoping you can help as I have loads of work on it that I haven't backed up. :oops:
thanks!

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8 years 7 months ago #4399 by bert
Replied by bert on topic frozen screen
Hi MsFis,
You should close iDoceo completely, and restart it again. don't worry about your data, it is safe.

On iOS7: double tap on the home button in your iPad and once you have the apps on screen discard iDoceo sliding your finger to the top.

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8 years 7 months ago #4400 by MsFis
Replied by MsFis on topic frozen screen
Hi Bert, Thanks for the reply. I've tried restarting to no avail. i0S7????

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8 years 7 months ago #4401 by MsFis
Replied by MsFis on topic frozen screen
Wow Bert, I'm impressed!! You're very clever!! That worked. Now I can go back to bed as it is 1.11am where I am. Thanks sooooo much! :kiss:

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