iDoceo 7 for Mac, frequently asked questions

Where can I download iDoceo 7 for Mac?

In the Mac App Store or with this link below
Mac App Store link


If I purchased the iPad version of iDoceo, do I have to pay for the Mac version? (or viceversa)

No. It is an universal purchase and is a free download for all users who purchased the iPad or Mac version. You're welcome.


Why do I see the 'Buy' button in the Mac App Store?

This is due to the Mac App Store not being aware of your purchases in the (iOS) App store
If you purchased the iPad version with the same Apple Id account, the purchase will be free and you won't be charged.


How can I be sure that I'm using the same Apple Id account of my iPad purchase?

If you open the Mac app store and click on your account you will see which apps have been purchased (including your iPad apps) and are eligible for the Mac


Do I need iDoceo 7 on all my devices (iPad or Mac) for the synchronization to work?

How to sync iPad and mac for the first time


Which versions of iOS support iDoceo 7?

iOS12.4 or superior


I'm working with a laptop/desktop Mac that does not support macOS Catalina. Can I install iDoceo for Mac on it?

We're afraid not.
Previous versions of macOS lack the required features for iDoceo 7 to work.


What devices support macOS Catalina?

  • MacBook (Early 2015 or newer)
  • MacBook Air (Mid 2012 or newer)
  • MacBook Pro (Mid 2012 or newer)
  • Mac mini (Late 2012 or newer)
  • iMac (Late 2012 or newer)
  • iMac Pro (2017)
  • Mac Pro (Late 2013 or newer)


Will the iPad and Mac apps synchronize data between them?

Yes, but only if you enable the synchronization between devices option

By default, iDoceo is a completely offline app and no data is stored in the cloud or in any other kind of server. Only in your device.
However, as soon as you enable this option, your data will be securely stored in Apple's iCloud servers
This is explained in detail in the app before enabling synchronization on any device
No one but you has access to this data

You must use the same iCloud account between devices for synchronization to work

The iCloud option appears disabled and I can't enable it

Your iCloud is either disabled for the whole iPad/Mac or disabled specifically for iDoceo.
From your iPad/Mac settings > iCloud > Enable iDoceo

On your Mac, iCloud has to be enabled for iDoceo as well.
The setting can be found here

I do not see the 'Sync data across devices' in my iPad!

Please update your version of iDoceo from the App Store. You need iDoceo 7 and are working with an old version. Here is the link to update. App Store link

After enabling it, does synchronization work automatically or do I need to do something?

It is an automatic processs.

Can I sync devices that use different iCloud accounts?

I'm afraid that is not possible.

Can I sync data between two iPads or two Macs that share the same iCloud account?


Can I use the Mac and iPad apps separately without syncing data?

Yes. That is the default behaviour. Just keep the 'synchronize data between devices' option off